In the context of the supply chain, an agent refers to an individual or entity authorized to act on behalf of another party, such as a shipper, carrier, or logistics provider. Agents play a crucial role in facilitating various activities within the supply chain, including coordinating transportation, managing documentation, and ensuring compliance with regulations. They act as intermediaries, representing the interests of their clients and assisting in the smooth execution of logistical operations. Agents leverage their expertise, industry knowledge, and networks to streamline processes and enhance efficiency in the supply chain.